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    Frequently Asked Questions

    Answers to Questions About Our Myrtle Beach Resort

FAQs

Yes – the 2023 Summer Kickoff Bash is an exclusive event for Kingston Resorts guests only. A confirmation number will be required and verified upon ticket purchase.

Tickets are available on eventbrite.com for purchase.

Wristbands can be picked up early on Friday, June 2nd from 9:00am to 11:00am or day of at the Embassy Suites. Location to be announced.

Only clear bags will be allowed onto the pool deck for this event.

Cabana and table tickets are available on a first come first serve basis prior to the event only. VIP lounge tickets may be available based on ticket sales – check availability here.

Yes, wristbands are required and will be reverified at the entrance.

We have multiple VIP packages available for this event that include cabana seating, open bars, dedicated servers, and food buffets. View our VIP ticket options here.

Elevate your concert experience with our VIP Cabana Package.

$1,500 Cabana Package includes:

  • Premier Concert View
  • Poolside Cabana for up to 8 people
  • Dedicated Food & Beverage Server
  • Open Bar

Book Now

Yes, our food and beverage team will multiple food options for available as well as bars setup across the pool deck for attendees.

Parking is available in front of the Embassy Suites Myrtle Beach Resort, Black Drum Brewing as well as the Brighton Parking Garage.

No, we are a smoke free facility.

No, tickets are available prior to the event only.

No, once the concert is finished attendees will be cleared and the pool deck will be reset for hotel guests the next day.

Activities will be available through the property the entire day. View the schedule of events here.

The gates will open at 5:30pm on June 3rd for Lauren Alaina & Jameson Rodgers concert.

Kids ages 12 and up will need a ticket.

Seating is only available in the VIP cabanas, Table Sponsors & the VIP Lounge.

There is no reserved seating for general admission tickets. Reserved seating is for our VIP cabana & Table Sponsor packages only.

Local business looking to sponsor the event? Purchase a table for 8 around the pool deck.

Ticket Includes:

  • Round Table for up to 8 guests
  • Bar Package
  • Contact Us

    No outside food or drink is allowed.

    No, this is a private event and cameras are not permitted.

    Please visit our website to explore all career opportunities at our resort! Black Drum Brewing and Kingston Resort Opportunities.

    We are proud to offer a variety of rotating beers on tap from throughout the Carolinas. View our list of breweries here!

    Yes, we will be offering daily food and beverage specials along with special events/dinners. For the most current events and offerings, be sure to sign up to receive our monthly emails.

    We do – learn more about them here!

    Yes, we have multiple options.

    We are ADA compliant and have ramp entrances as well as an inside elevator for upstairs accessibility.

    10am to 12am – food service stops at 10pm

    Casual attire. Shirt and shoes are required for entrance.

    You can submit a request here and our team will reach out to you!

    No, Currents Seaside Entertainment pool deck and waterparks are for registered guest of the Hilton and Embassy Suites properties only.

    We offer pick up orders. Please call the restaurant phone number and the host will gladly help you

    Yes, you can view the calendar here!

    Reservations are not required to dine, but can be made on opentable.com. We do offer a waitlist on opentable.com as well!

    Parking is available directly on the side of the restaurant, in the open lot in front of Embassy Suites hotel, and in the Brighton parking garage to the right of the restaurant (if facing the beach).

    Let the guard know that you have a reservation at Black Drum Brewing and they will provide you with a parking pass.

    Parking is available directly on the side of the restaurant, in the open lot in front of Embassy Suites hotel, and in the Brighton parking garage to the right of the restaurant (if facing the beach).

    Yes, we love the Myrtle Beach locals! All year round, local residents can come dine.

    You can make a reservation through our website or by calling 800-876-0010.

    Beach, indoor and outdoor pools, fitness center and full service spa, Currents Waterpark and indoor splash pad, tennis and pickleball courts, sand volleyball, bike rentals and numerous dining and bar options are some of the amenities at Kingston Resorts.

    Check-in time is 4pm.
    Check-out time is 11am.

    Yes, daily housekeeping is available upon request. Our standard policy is to offer a full cleaning after your 4th night with us.

    From March 1 until the middle of November, you may cancel up to 72 hours before your scheduled check-in. Inside that time, you forfeit your deposit on the first night stay. December through the end of February, you may cancel up to 24 hours before your check-in.

    Self-service parking is $11.99 and Valet parking is $20 per room, per day.

    No, pets are not allowed at Kingston Resorts.

    Our website and booking engine may contain technical inaccuracies and typographical errors, including but not limited to inaccuracies relating to pricing or availability applicable to your transaction. Kingston Resorts does not assume responsibility or liability for any such inaccuracies, errors or omissions. We reserve the right to make changes, corrections, and/or improvements to our website and booking engine, and to the products and programs described in such information, at any time without notice, including after confirmation of a transaction.

    All registered Hilton and Embassy Suites Myrtle Beach Resorts guests have access to the pool deck and waterparks. Guests who booked with a third party do not.

    Currents waterpark is open daily from 9am to 5pm. To learn more about available amenities visit our Currents Seaside Entertainment page.

    Currents Waterparks is now open for the season. Learn more here.

    For the two larger slides, guests must be a minimum of 48 inches.
    Children must be a minimum of 36 inches to enjoy the kiddie waterpark without adult supervision.

    Registered Hilton and Embassy Suites Myrtle Beach Resorts guests will receive wristbands from the front desk at check-in.

    Day bed rentals are available at kingstonresorts.ipoolside.com

    All food and drinks will be served out of Black Drum Brewing.

    No, there are now two waterparks and a larger pool deck.

    Yes, the pool is heated and will remain open throughout the entire year.

    Homeowners can gain access to the amenities at Currents Seaside Entertainment, including the pool and waterparks, by contacting Daniel at 78Fitness for information on memberships.

    Call 843-497-2444 and ask about the Crown Club Card or Platinum Pool Pass.

    Casual, but smart. Bathing suits are not allowed at indoor restaurants but are acceptable for our outdoor restaurants.

    In-room dining is available at Embassy Suites from 11am – 10pm, Hilton from 6:30am – 10pm and Royale Palms from 6:30am – 10pm. In-room dining is not available for the Kingston Villas and Condos.

    Café Amalfi serves breakfast from 6:30am to 10am, Lunch from 12pm – 4pm and Dinner from 5pm to 10pm. Coastal Grill& Bar serves breakfast from 7am – 10am and lunch and dinner from 12pm to 10pm. Learn more about all our dining options.

    Dinner reservations can be made for Café Amalfi and onsite activities take reservations for tennis, pickleball, bicycle rentals, golf simulator use and any spa treatments.

    Enjoy time at the beach and pool, relax at Spa33, get invigorated at 78Fitness, experience pickleball, work on your golf game or have fun with some friends playing a round in one of our golf simulators, arrange a deep-sea fishing excursion or enjoy your favorite cocktail at Wet Whistle overlooking the ocean.

    Play a round of golf on one of the 80+ courses in the area or try one of the 50 miniature golf courses with the family, Brookgreen Gardens and the Myrtle Beach State Park are close by or ride the famous Myrtle Beach Sky Wheel, enjoy Ripley’s Aquarium, take in a show at the Alabama Theater and Carolina Opry or an entertaining family fun dinner show. For shopping and souvenir collecting, enjoy the shops at Barefoot Landing and Broadway at the Beach or for some retail therapy, the Tanger Outlets are only two miles away

    Our concierge team can provide a list of babysitter agencies.

    Newspapers are available for purchase in the lobby of both the Embassy Suites and Hilton.

    Experiences at Kingston Resorts include Currents Waterpark and a number of indoor and outdoor pools, tennis and pickleball, a state-of-the-art fitness center, a spa, golf simulators, and more.

    Please call us at 843-497-2444 to book.

    Mild temperatures for most of the year with gentle ocean breezes makes Myrtle Beach an ideal vacation destination any time of the year.

    Members enjoy a discount on their accommodations at Kingston Resorts.

    Uber and Lyft provide great service to the resort as do various other rideshare companies. For private group shuttles, please reach out to us at 843-497-1000.

    For the most current specials and packages, check out our Offers page.

    We offer government per diem rates for qualified military, based on availability.

    You can book online or call 800-876-0010.

    Services are provided by Encore through the hotel. Charges may be obtained from your catering and events manager.

    Presentation and audiovisual equipment and services are available. Information may be obtained from your catering and event manager.

    Kingston Resorts offers self-parking at all properties. Discounted rates may be available through your catering manager for select evening events and are based upon availability, day of week and season. Special rates do not apply to overnight parking. Rates are subject to change.

    Banquet seating will consist of round tables and ten chairs. Alternative table setups can be considered and may be subject to additional charges.

    No, pricing does not include current taxes and service charges. These are as follows:
    • 8% taxes on any space rental
    • 10.5%taxes on all food, beer, and wine
    • 15.5% taxes on all liquors
    • 23% service charge on all food and beverage

    A final guarantee of attendance is required by noon, four business days before the scheduled event. After this point, the guaranteed number of guests cannot be decreased.

    A non-refundable deposit of 25% of the estimated event cost is required at the time of signing your contract. A payment schedule, including tax and service charges, will be provided by your catering manager. The full balance is due two weeks before the event.

    Health Benefits Travel Discounts Worldwide
    Paid Time Off 401k/Retirement
    Free meals while working Employee Appreciation

    Hilton is committed to creating the world’s best work environment. Through investing in our Team Members, our guests and communities benefit. We look to create meaningful personal and professional growth opportunities for everyone. Hilton is consistently ranked, and currently #1, by Fortune as the Best Big Companies to Work For. Kingston Resorts looks to create this same environment as work at the beach, connecting with guests and customers, we look to provide a meaningful and fun environment.

    We do offer special packages for various events throughout the year. Please call or submit an RFP with your needs and we can provide a detailed proposal.

    Beach and ocean view venues for both your ceremony and reception plus a variety of other locations and settings for rehearsal dinners or other scheduled needs.

    The culinary team at Hilton will customize and personalize catering options to our guests’ requests.

    Price will range from $85 – $125 per person with different offerings based on time of year and day of the week. Please call us at 877-360-0799 for a customized proposal or fill out an RFP.

    With the multiple properties within Kingston Resorts and the variety of spaces available, we are able to accommodate multiple weddings on any given date while still providing the feeling of exclusivity with dedicated service to every bride and groom.

    Wedding page of website, Gallery or call our wedding specialists 800-289-4300.

    Yes, all outdoor spaces will have indoor backup space reserved

    You can submit a wedding RFP here.

    We have a variety of indoor and outdoor spaces to match the size and desire of our guests. A few of the preferred venues, in addition to the beach, are the North Lawn, Dunes Ballroom and the new oceanfront ballroom in Black Drum Brewing, Seaside Vista.

    The hotel offers a visual alarm system, and notification devices for the doorbell or door knock and incoming telephone calls. As well, chairs, hydraulic lift at swimming pool and accessible shuttles throughout the resort and a 2 mile radius outside of Kingston Resorts.

    With flexible indoor and outdoor space, we are able to provide unforgettable weddings year-round. Preferred beach ceremonies are March through May in the spring and Sept and October in the fall.

    Yes, Kingston Resorts caters to dietary restrictions.

    30 days prior to arrival.

    All food and beverage at Kingston Resorts is provided and can be personalized by our talented Hilton team, led by Executive Chef Joe Lilly. Our Event Service team will assist you with planning a memorable food and beverage experience for your attendees.

    All food and beverage at Kingston Resorts is provided and can be personalized by our talented Hilton team. Our Event Service team will assist you with planning a memorable food and beverage experience for your attendees.

    All food and beverage at Kingston Resorts is provided by our talented Hilton team.

    Yes, please call or submit an RFP with your preferred dates and will send a detailed proposal with best offer/packages.

    Yes, we will help assist you with all of your needs through vendors that meet our standards and expectations.

    We offer full service planning from start to finish.

    You can see pictures of our meeting venues on our gallery page.

    Our sales team will provide an agreement for signature outlining your needs.

    Submit an RFP on our website.

    Submit an RFP on our meeting page or call 866-423-9076.

    Yes we have a variety of options outside.

    You can submit a request for proposal for meetings and weddings here.

    From as small as 5 people to as many as 2,000 people.

    Choose between indoor or outdoor meeting venues with everything from ocean views to ballrooms, private restaurant space to large banquet spaces.

    There are two ballrooms with over 14,000 square feet, ocean front spaces and a variety of flexible breakout spaces totaling over 100,000 square feet of event space.

    We are an ocean front resort with brand recognition and high standards for all meetings and conferences. Our venues include 100,000 square feet of flexible event space with multi-million dollar renovations to both Hilton and Embassy Suites, along with a variety of accommodations. Our seasoned and exceptional staff offer familiar faces when you return.

    Yes, we have all of the equipment you will need available at 78Fitness.

    Myrtle Beach International Airport (MYR) is the closest airport, located 30 minutes away.

    Car rentals are not available at Kingston Resorts. However, all major carriers are available in Myrtle Beach.

    You may call 800-876-0010 for any added enhancements to your reservation.

    The Embassy Suites by Hilton Myrtle Beach Oceanfront Resort offers 255 two room suites and Hilton Myrtle Beach offers 387 guestrooms. We also offer a variety of villas and condos ranging in size from one bedroom to four bedrooms with ocean views or scenic resort views.

    Reservations may be cancelled on the Hilton Honors app, signing into hiltonhonors.com, through your confirmation email or by calling 800-876-0010.

    A confirmation letter will be emailed to you to review. You can also review your reservation by downloading the Hilton Honors app or signing into your account through hiltonhonors.com.

    Please call us at 843-449-5000 for billing questions.

    Yes, a deposit of the first night stay is required.

    Resort FAQs

    Beach, indoor and outdoor pools, fitness center and full service spa, Currents Waterpark and indoor splash pad, tennis and pickleball courts, sand volleyball, bike rentals and numerous dining and bar options are some of the amenities at Kingston Resorts.

    Check-in time is 4pm.
    Check-out time is 11am.

    Yes, daily housekeeping is available upon request. Our standard policy is to offer a full cleaning after your 4th night with us.

    Self-service parking is $11.99 and Valet parking is $20 per room, per day.

    No, pets are not allowed at Kingston Resorts.

    Our website and booking engine may contain technical inaccuracies and typographical errors, including but not limited to inaccuracies relating to pricing or availability applicable to your transaction. Kingston Resorts does not assume responsibility or liability for any such inaccuracies, errors or omissions. We reserve the right to make changes, corrections, and/or improvements to our website and booking engine, and to the products and programs described in such information, at any time without notice, including after confirmation of a transaction.

    Our concierge team can provide a list of babysitter agencies.

    Newspapers are available for purchase in the lobby of both the Embassy Suites and Hilton.

    Mild temperatures for most of the year with gentle ocean breezes makes Myrtle Beach an ideal vacation destination any time of the year.

    The hotel offers a visual alarm system, and notification devices for the doorbell or door knock and incoming telephone calls. As well, chairs, hydraulic lift at swimming pool and accessible shuttles throughout the resort and a 2 mile radius outside of Kingston Resorts.

    You may call 800-876-0010 for any added enhancements to your reservation.

    The Embassy Suites by Hilton Myrtle Beach Oceanfront Resort offers 255 two room suites and Hilton Myrtle Beach offers 387 guestrooms. We also offer a variety of villas and condos ranging in size from one bedroom to four bedrooms with ocean views or scenic resort views.

    Reservations FAQs

    You can make a reservation through our website or by calling 800-876-0010.

    From March 1 until the middle of November, you may cancel up to 72 hours before your scheduled check-in. Inside that time, you forfeit your deposit on the first night stay. December through the end of February, you may cancel up to 24 hours before your check-in.

    Reservations may be cancelled on the Hilton Honors app, signing into hiltonhonors.com, through your confirmation email or by calling 800-876-0010.

    A confirmation letter will be emailed to you to review. You can also review your reservation by downloading the Hilton Honors app or signing into your account through hiltonhonors.com.

    Please call us at 843-449-5000 for billing questions.

    Yes, a deposit of the first night stay is required.

    Activities FAQs

    Dinner reservations can be made for Café Amalfi and onsite activities take reservations for tennis, pickleball, bicycle rentals, golf simulator use and any spa treatments.

    Enjoy time at the beach and pool, relax at Spa33, get invigorated at 78Fitness, experience pickleball, work on your golf game or have fun with some friends playing a round in one of our golf simulators, arrange a deep-sea fishing excursion or enjoy your favorite cocktail at Wet Whistle overlooking the ocean.

    Play a round of golf on one of the 80+ courses in the area or try one of the 50 miniature golf courses with the family, Brookgreen Gardens and the Myrtle Beach State Park are close by or ride the famous Myrtle Beach Sky Wheel, enjoy Ripley’s Aquarium, take in a show at the Alabama Theater and Carolina Opry or an entertaining family fun dinner show. For shopping and souvenir collecting, enjoy the shops at Barefoot Landing and Broadway at the Beach or for some retail therapy, the Tanger Outlets are only two miles away

    Experiences at Kingston Resorts include Currents Waterpark and a number of indoor and outdoor pools, tennis and pickleball, a state-of-the-art fitness center, a spa, golf simulators, and more.

    Please call us at 843-497-2444 to book.

    Yes, we have all of the equipment you will need available at 78Fitness.

    Dining FAQs

    Casual, but smart. Bathing suits are not allowed at indoor restaurants but are acceptable for our outdoor restaurants.

    In-room dining is available at Embassy Suites from 11am – 10pm, Hilton from 6:30am – 10pm and Royale Palms from 6:30am – 10pm. In-room dining is not available for the Kingston Villas and Condos.

    Café Amalfi serves breakfast from 6:30am to 10am, Lunch from 12pm – 4pm and Dinner from 5pm to 10pm. Coastal Grill& Bar serves breakfast from 7am – 10am and lunch and dinner from 12pm to 10pm. Learn more about all our dining options.

    Dinner reservations can be made for Café Amalfi and onsite activities take reservations for tennis, pickleball, bicycle rentals, golf simulator use and any spa treatments.

    Meetings & Events FAQs

    We do offer special packages for various events throughout the year. Please call or submit an RFP with your needs and we can provide a detailed proposal.

    Yes, Kingston Resorts caters to dietary restrictions.

    30 days prior to arrival.

    All food and beverage at Kingston Resorts is provided and can be personalized by our talented Hilton team, led by Executive Chef Joe Lilly. Our Event Service team will assist you with planning a memorable food and beverage experience for your attendees.

    All food and beverage at Kingston Resorts is provided and can be personalized by our talented Hilton team. Our Event Service team will assist you with planning a memorable food and beverage experience for your attendees.

    All food and beverage at Kingston Resorts is provided by our talented Hilton team.

    Yes, please call or submit an RFP with your preferred dates and will send a detailed proposal with best offer/packages.

    Yes, we will help assist you with all of your needs through vendors that meet our standards and expectations.

    We offer full service planning from start to finish.

    You can see pictures of our meeting venues on our gallery page.

    Our sales team will provide an agreement for signature outlining your needs.

    Submit an RFP on our website.

    Submit an RFP on our meeting page or call 866-423-9076.

    Yes we have a variety of options outside.

    You can submit a request for proposal for meetings and weddings here.

    From as small as 5 people to as many as 2,000 people.

    Choose between indoor or outdoor meeting venues with everything from ocean views to ballrooms, private restaurant space to large banquet spaces.

    There are two ballrooms with over 14,000 square feet, ocean front spaces and a variety of flexible breakout spaces totaling over 100,000 square feet of event space.

    We are an ocean front resort with brand recognition and high standards for all meetings and conferences. Our venues include 100,000 square feet of flexible event space with multi-million dollar renovations to both Hilton and Embassy Suites, along with a variety of accommodations. Our seasoned and exceptional staff offer familiar faces when you return.

    Wedding FAQs

    Services are provided by Encore through the hotel. Charges may be obtained from your catering and events manager.

    Presentation and audiovisual equipment and services are available. Information may be obtained from your catering and event manager.

    Kingston Resorts offers self-parking at all properties. Discounted rates may be available through your catering manager for select evening events and are based upon availability, day of week and season. Special rates do not apply to overnight parking. Rates are subject to change.

    Banquet seating will consist of round tables and ten chairs. Alternative table setups can be considered and may be subject to additional charges.

    No, pricing does not include current taxes and service charges. These are as follows:
    • 8% taxes on any space rental
    • 10.5%taxes on all food, beer, and wine
    • 15.5% taxes on all liquors
    • 23% service charge on all food and beverage

    A final guarantee of attendance is required by noon, four business days before the scheduled event. After this point, the guaranteed number of guests cannot be decreased.

    A non-refundable deposit of 25% of the estimated event cost is required at the time of signing your contract. A payment schedule, including tax and service charges, will be provided by your catering manager. The full balance is due two weeks before the event.

    We do offer special packages for various events throughout the year. Please call or submit an RFP with your needs and we can provide a detailed proposal.

    Beach and ocean view venues for both your ceremony and reception plus a variety of other locations and settings for rehearsal dinners or other scheduled needs.

    The culinary team at Hilton will customize and personalize catering options to our guests’ requests.

    Price will range from $85 – $125 per person with different offerings based on time of year and day of the week. Please call us at 877-360-0799 for a customized proposal or fill out an RFP.

    With the multiple properties within Kingston Resorts and the variety of spaces available, we are able to accommodate multiple weddings on any given date while still providing the feeling of exclusivity with dedicated service to every bride and groom.

    Wedding page of website, Gallery or call our wedding specialists 800-289-4300.

    Yes, all outdoor spaces will have indoor backup space reserved

    You can submit a wedding RFP here.

    We have a variety of indoor and outdoor spaces to match the size and desire of our guests. A few of the preferred venues, in addition to the beach, are the North Lawn, Dunes Ballroom and the new oceanfront ballroom in Black Drum Brewing, Seaside Vista.

    With flexible indoor and outdoor space, we are able to provide unforgettable weddings year-round. Preferred beach ceremonies are March through May in the spring and Sept and October in the fall.

    Yes, Kingston Resorts caters to dietary restrictions.

    30 days prior to arrival.

    All food and beverage at Kingston Resorts is provided and can be personalized by our talented Hilton team, led by Executive Chef Joe Lilly. Our Event Service team will assist you with planning a memorable food and beverage experience for your attendees.

    All food and beverage at Kingston Resorts is provided by our talented Hilton team.

    Yes, please call or submit an RFP with your preferred dates and will send a detailed proposal with best offer/packages.

    Yes, we will help assist you with all of your needs through vendors that meet our standards and expectations.

    We offer full service planning from start to finish.

    Our sales team will provide an agreement for signature outlining your needs.

    From as small as 5 people to as many as 2,000 people.

    Choose between indoor or outdoor meeting venues with everything from ocean views to ballrooms, private restaurant space to large banquet spaces.

    Special Offers FAQs

    Members enjoy a discount on their accommodations at Kingston Resorts.

    For the most current specials and packages, check out our Offers page.

    We offer government per diem rates for qualified military, based on availability.

    You can book online or call 800-876-0010.

    You may call 800-876-0010 for any added enhancements to your reservation.

    Transportation FAQs

    Uber and Lyft provide great service to the resort as do various other rideshare companies. For private group shuttles, please reach out to us at 843-497-1000.

    Myrtle Beach International Airport (MYR) is the closest airport, located 30 minutes away.

    Car rentals are not available at Kingston Resorts. However, all major carriers are available in Myrtle Beach.

    Careers FAQs

    Health Benefits Travel Discounts Worldwide
    Paid Time Off 401k/Retirement
    Free meals while working Employee Appreciation

    Hilton is committed to creating the world’s best work environment. Through investing in our Team Members, our guests and communities benefit. We look to create meaningful personal and professional growth opportunities for everyone. Hilton is consistently ranked, and currently #1, by Fortune as the Best Big Companies to Work For. Kingston Resorts looks to create this same environment as work at the beach, connecting with guests and customers, we look to provide a meaningful and fun environment.